Professional Baking Excellence

Agreement to Terms

By accessing and using Essential Baking Pros services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Professional Services

Essential Baking Pros provides commercial baking equipment, training programs, and consultation services for professional use. All services are subject to availability and proper qualification requirements.

Equipment and Training

Equipment sales include manufacturer warranties and professional installation services. Training programs require completion of prerequisite courses and adherence to safety protocols.

Payment and Refunds

Payment terms vary by service type. Equipment purchases require deposit and full payment prior to delivery. Training programs include satisfaction guarantees with specific terms outlined in individual contracts.

Limitation of Liability

Essential Baking Pros provides services and equipment in good faith but cannot guarantee specific business outcomes. Liability is limited to the direct cost of services provided.

Intellectual Property

Training materials, consultation reports, and proprietary information remain the property of Essential Baking Pros and are licensed for client use only.

Information Collection

We collect personal information including name, contact details, business information, and service preferences when you inquire about our professional services.

Use of Information

Personal information is used to provide consultation services, equipment recommendations, training program coordination, and ongoing customer support.

Data Storage and Security

Client information is stored securely using industry-standard encryption and access controls. We maintain comprehensive data security protocols to protect your information.

Information Sharing

We do not sell or share personal information with third parties except as necessary to provide requested services (equipment manufacturers, training facilities).

Your Rights

You have the right to access, update, or request deletion of your personal information. Contact us to exercise these rights or with any privacy concerns.

Contact Information

For privacy-related questions, contact us at [email protected] or call +1 (312) 847-2691.

What Are Cookies

Cookies are small text files stored on your device that help us provide better service and understand how you use our website.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand website usage and improve performance
• Marketing Cookies: Used to provide relevant information about our services

Cookie Management

You can control cookie settings through your browser preferences. Disabling certain cookies may limit website functionality.

Third-Party Cookies

We may use third-party services for analytics and customer support that place their own cookies. These are governed by their respective privacy policies.

Updates to This Policy

This cookie policy may be updated periodically. Continued use of our website indicates acceptance of any changes.

Copyright Respect

Essential Baking Pros respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices according to applicable law.

Filing a DMCA Notice

To file a DMCA takedown notice, provide the following information:

• Your contact information and signature
• Identification of the copyrighted work
• Location of allegedly infringing material
• Good faith statement that use is not authorized
• Statement that information is accurate

Counter-Notice Process

If you believe content was removed in error, you may file a counter-notice with the same requirements plus a statement consenting to jurisdiction.

Designated Agent

Send DMCA notices to: Essential Baking Pros, 2847 Culinary Avenue, Chicago, IL 60614, or email [email protected]

Repeat Infringers

We may terminate accounts of users who repeatedly infringe copyrights according to our terms of service.

Your Data Protection Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.

Lawful Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Legitimate interest for business operations
• Contract performance for service delivery
• Legal obligation for compliance requirements

Data Retention

Personal data is retained only as long as necessary for the purposes collected or as required by law. Client service records are maintained for 7 years.

International Transfers

Data may be transferred to the US where Essential Baking Pros operates. We ensure appropriate safeguards are in place for international transfers.

Exercising Your Rights

To exercise your GDPR rights, contact our Data Protection Officer at [email protected] or +1 (312) 847-2691.

Complaints

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.